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Yes, we ship all over the world, except the EU.

Orders will take 5-15 business days after processing to arrive depending on where you live. Delivery details will be provided in your confirmation email.

We provide tracking for every order. Tracking will be available once your product is shipped.

We know you're excited! We will also try to get your order out ASAP, but please allow 3 - 7 business days of processing and production time for your order to ship out.

You are able to cancel your order within 24 hours after applying for cancellation through email. Please email: off.lethaldreams@gmail.com with the subject line "CANCEL" your order number.

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at off.lethaldreams@gmail.com. If the address is wrong, we can correct this within 24 hours. We cannot be liable for packages delivered to the incorrect address. 

We do ship every item after quality checks. Despite this, we are humans too and will make mistakes.

If it arrives damaged, please contact us with:

- Your order number.

- A picture of the damaged product.

- A picture of the shipping label.

Once received and checked, we'll be happy to send out a replacement.

Please shoot us an email at off.lethaldreams@gmail.com and let us know what the problem is! Although we do not accept returns unless the item arrived defective, we do accept size exchanges. Buyers are responsible for the return shipping fee if exchanging.

We are very sorry. It doesn't happen often, but nobody's perfect! Email us at off.lethaldreams@gmail.com and we will work with you to make it right.

If this happens to you, please contact us with:

- Your order number.

- A picture of the error, so we can verify your claim.

- A picture of the shipping label

Once received, we'll be happy to send out a replacement.

If we still haven't managed to answer your question, please feel free to contact us at off.lethaldreams@gmail.com with your order number in the subject line. We will do our best to reply within 1-3 business days!